Refund policy

Returns & Refund Policy (Terms & Conditions)

Effective Date: February 9, 2026
This Returns & Refund Policy (“Policy”) applies to all purchases made through Antiquing With Avery (“we,” “us,” “our”). By placing an order, you agree to the terms below.

1) All Sales Final — No Returns or Exchanges

All sales are final. We do not accept returns or exchanges under any circumstances.
A purchase is a commitment. Please review all photos, measurements, and descriptions carefully before purchasing.

Any questions or concerns about an item (condition, dimensions, color, material, functionality, etc.) must be emailed prior to purchase to info@antiquingwithavery.com.

2) Refunds — Only for Items Broken in Transit (48-Hour Claim Window)

The only refund that may be issued is for an item that arrives broken/damaged during shipping, and only if you follow the steps below.

To be eligible, you must:

  1. Email us within 48 hours of the carrier-marked delivery date/time, and

  2. Provide the required documentation, and

  3. The damage must be confirmed to have occurred during shipping/handling.

How to file a damage claim (within 48 hours):
Email info@antiquingwithavery.com with:

  • Your order number

  • Clear photos of:

    • The damaged item (close-ups and full view)

    • The inside packaging (how the item was packed)

    • The outside box (including any visible damage)

    • The shipping label on the box

Important: Keep the item, shipping box, and all original packaging materials until the claim is resolved. Failure to keep packaging may result in denial of the claim.

3) Refund Amount (Item Price Only)

If approved, refunds are for the item purchase price only.
Shipping charges, packaging/handling fees, taxes, and other fees are non-refundable.

Refunds are issued to the original payment method. Posting times depend on your bank/payment provider.

4) Not Eligible for Refunds

Because all sales are final, refunds will not be issued for:

  • Change of mind / buyer’s remorse

  • Items that are not damaged but differ from expectations

  • Color/finish variations due to lighting, photography, or screen settings

  • Wear, patina, minor imperfections, or characteristics consistent with vintage/antique items and disclosed or visible in photos/descriptions

  • Damage caused by misuse, improper care, assembly, or handling after delivery

  • Claims submitted outside the 48-hour window

  • Local Pickup orders (no transit damage)

Questions: info@antiquingwithavery.com